DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?
Yes we do! We ship worldwide. 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Order processing time takes 1-3 business days before shipment. If you are in the United States and we have the item in stock it takes usually 2 - 5 days to deliver. Otherwise delivery can take from 1 - 4 weeks depending on the location. Find more information about this here. 

WHAT IS THIS STORE'S RETURN AND EXCHANGE POLICY?
15 day return and exchange guarantee. You can do this by sending us an email at miau@catify.co. 

WHERE IS THE STORE BASED?
We are based in London, UK and Charlotte, USA 

WHAT SIZE DO I NEED?
Sizes can often vary depending on the brand. Each product should have their own measurement tables for you to compare yourself against. If there are none, let us know by email and we will get that fixed! Please keep in mind that some of our items are from Asia so expect them to be smaller than standard EU / US sizes!